Job Opening: Victim & Employee Support Services Counselor V – Texas Department of Public Safety

Primary Location: Texas-Bryan
Job: Community and Social Service
Employee Status: Regular
Schedule: Full-time
State Job Code: 4230
Salary Admin Plan: B
Grade: 20
Salary (Pay Basis): 4,300.00 – 4,600.00 (Monthly)
Number of Openings: 1
Overtime Status: Exempt
Job Posting: Nov 17, 2017, 4:46:33 PM
Closing Date: Dec 1, 2017, 11:59:00 PM

To apply:



All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor’s name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In


Perform highly advanced psychological counseling and administrative work for the Victim and Employee Support Services.  Work involves providing mandated and other direct services to crime victims, maintaining an effective regional Victim Services Program, providing employee assistance services to employees, crisis services to first responders as well as developing and conducting training programs. Work under minimal supervision with extensive latitude for the use of initiative and independent judgment within the limits of applicable statutes, professional ethics, allocated resources, regulations, policies, and procedures.
The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. 67D, 73A, 73B, 73

1. Provide comprehensive direct services to crime victims.2. Provide crisis and other short-term employee assistance services to employees and eligible family members.3. Provide emergency and crisis services during critical incidents, large scale events and disasters.4. Develop, coordinate, and conduct training for employees, other agency employees, professionals and community members.5. Provide consultation and coordination in Critical Incident Response Team, Department Veteran Assistance Program, and Volunteer Chaplain activities.6. Monitor Critical Incident Response team activities through observation, participation and report review.7. Promote and maintain a Regional Victim Services Program (focusing on assigned regions) that complies with statutory requirements for working with victims of crime.8. Maintain and report activity data monthly or as requested.9. Adhere to policies and procedures.10. Identify areas of needed change and make recommendations to improve operations.11. Travel within the state of Texas as required achieving position objectives.12. Perform other duties and special projects as assigned. 



Education – Graduation from an accredited college or university with a master’s degree in a mental health, social, or behavioral science discipline.

Experience – Three (3) years or more of verifiable work experience in general mental health and behavioral counseling including clinical crisis intervention and/or trauma counseling.

Licensure and/or Certification – Must possess or be able to obtain within 18 months of hire and maintain thereafter current certification or licensure, commensurate with master’s or doctoral level training as a mental health professional in the State of Texas, such as a social worker, licensed professional counselor, marriage and family therapist, Licensed Psychological Associate, or Psychologist.   Valid driver license from state of residence.

Regulatory knowledge – Must demonstrate and maintain current knowledge of mental health code and professional standards, victim assistance best practices, community resources, criminal justice and juvenile justice systems, police operations and investigative procedures, and statutes applicable to victim services.

Clinical Skills– Advanced skills in assessment, general counseling, theoretical frameworks, mental health issues, trauma, grief, victimology, brief therapy and crisis intervention.

Interpersonal skills – Position continually requires demonstrated poise, tact, diplomacy, and an ability to establish and maintain effective working/professional relationships with external and internal customers.  Ability to effectively and professionally provide direct service to primary and secondary victims of violent crime to include all ethnic groups, ages, gender, and persons with diverse lifestyles, backgrounds, and beliefs.  Ability to assist in establishing and maintaining a professional and ethical tone in the workplace.  Ability to address conflict in a direct and respectful manner.

Communication skills – Must possess excellent verbal and written communication skills, and be comfortable speaking or presenting to various and diverse individuals.  Able to understand and effectively apply complex oral and written instructions and procedures.  Ability to make quick and accurate judgment calls regarding the need to provide information and critical decisions.

Presentation/Training skills – Must have experience communicating and presenting to small and large diverse groups.

Organizational skills – Ability to multi-task and prioritize in a high-stress, multi-demand environment, and the ability to make sounds work-related judgments and decisions.

Technology (computers/hardware/software/operating systems) – Must possess appropriate levels of proficiency with utilized software and systems and be able to learn new software/systems.  Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Confidentiality and Protected Information – Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Safety – Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.

Travel and/or Schedule – Must be able to travel up to thirty-five percent (35%) locally and/or statewide and work non-normal business hours as needed.


The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•    Office environment and on-scene/field work;
•    Ambulatory skills, e.g. stand, walk, sit;
•    Hand-eye coordination and arm/hand/finger dexterity;
•    Ability to speak, hear, and exercise visual acuity;
•    Ability to transfer weights up to ten (10) pounds anticipated for this position;
•    Driving requirements: Low to moderate-frequency.

DPS employee who is selected for a position in their current salary group and state title will be transferred with no salary change.

DPS employee who is selected for a position in their current salary group with a new state title may receive an increase up to 3.4%.

Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.

Travel: 35%


State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.

To apply:

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